Pivacy
Pivacy
Pivacy
Policy
Policy
Policy
Learn how Ezihealth treats personal data across the websites
we operate and services we provide.
Learn how Ezihealth treats personal data across the websites we operate and services we provide.
Version – 1.2
Version – 1.2
Version – 1.2
eziHealth Solution is sold by Care Management 2020 Pty Ltd “eziHealth” (a company incorporated in Australia) and sold in Australia. In this Privacy Policy, we are referred to as “we,” “us,” “our,” and similar grammatical forms.
By using the ‘eziHealth Solution’ or the company paying the contract or invoice to Care Management 2020 Pty Ltd or registering for a user account with our third-party software products, you are accepting the terms of this Privacy Policy, and you are consenting to our collection, use, disclosure, retention and protection of your personal information as described in this Privacy Policy.
We appreciate and consider that your privacy is important to you. We will continue to protect the personal information you provide to us, and we will manage your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles contained therein (APPs).
We take all reasonable steps to ensure that the information we collect, use, or disclose is accurate, complete, up-to-date, and stored in a secure environment.
eziHealth Solution is sold by Care Management 2020 Pty Ltd “eziHealth” (a company incorporated in Australia) and sold in Australia. In this Privacy Policy, we are referred to as “we,” “us,” “our,” and similar grammatical forms.
By using the ‘eziHealth Solution’ or the company paying the contract or invoice to Care Management 2020 Pty Ltd or registering for a user account with our third-party software products, you are accepting the terms of this Privacy Policy, and you are consenting to our collection, use, disclosure, retention and protection of your personal information as described in this Privacy Policy.
We appreciate and consider that your privacy is important to you. We will continue to protect the personal information you provide to us, and we will manage your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles contained therein (APPs).
We take all reasonable steps to ensure that the information we collect, use, or disclose is accurate, complete, up-to-date, and stored in a secure environment.
eziHealth Solution is sold by Care Management 2020 Pty Ltd “eziHealth” (a company incorporated in Australia) and sold in Australia. In this Privacy Policy, we are referred to as “we,” “us,” “our,” and similar grammatical forms.
By using the ‘eziHealth Solution’ or the company paying the contract or invoice to Care Management 2020 Pty Ltd or registering for a user account with our third-party software products, you are accepting the terms of this Privacy Policy, and you are consenting to our collection, use, disclosure, retention and protection of your personal information as described in this Privacy Policy.
We appreciate and consider that your privacy is important to you. We will continue to protect the personal information you provide to us, and we will manage your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles contained therein (APPs).
We take all reasonable steps to ensure that the information we collect, use, or disclose is accurate, complete, up-to-date, and stored in a secure environment.
1. When do we collect information?
We do not automatically collect personal information from you, such as your name, address, phone number, email address or other personally identifiable information about you (personal information). We do, however, collect three categories of information when you use our solution:
the personal information you voluntarily provide.
anonymous non-personal information about how you use and interact with our software; and
sensitive information that you voluntarily provide in the form of information provided directly from your payroll software and eziHealth Solution.
We collect personal information directly from you when you use our solution and services, register for an account, or communicate with us.
We do not automatically collect personal information from you, such as your name, address, phone number, email address or other personally identifiable information about you (personal information). We do, however, collect three categories of information when you use our solution:
the personal information you voluntarily provide.
anonymous non-personal information about how you use and interact with our software; and
sensitive information that you voluntarily provide in the form of information provided directly from your payroll software and eziHealth Solution.
We collect personal information directly from you when you use our solution and services, register for an account, or communicate with us.
We do not automatically collect personal information from you, such as your name, address, phone number, email address or other personally identifiable information about you (personal information). We do, however, collect three categories of information when you use our solution:
the personal information you voluntarily provide.
anonymous non-personal information about how you use and interact with our software; and
sensitive information that you voluntarily provide in the form of information provided directly from your payroll software and eziHealth Solution.
We collect personal information directly from you when you use our solution and services, register for an account, or communicate with us.
2. Why do we need to collect personal information?
The personal information collected by our software and services will be used to provide the solutions contracted and to utilise personal data to allow the eziHealth Solution to occur. We will de-identify your personal information on request and where possible.
The personal information collected by our software and services will be used to provide the solutions contracted and to utilise personal data to allow the eziHealth Solution to occur. We will de-identify your personal information on request and where possible.
The personal information collected by our software and services will be used to provide the solutions contracted and to utilise personal data to allow the eziHealth Solution to occur. We will de-identify your personal information on request and where possible.
3. What information do we collect?
We may collect personal information such as your first name, last name, date of birth, postal address, email address, telephone numbers, bank account details, super fund, and pay condition requirements. We also collect sensitive information from your company and feedback on the service.
We may collect personal information such as your first name, last name, date of birth, postal address, email address, telephone numbers, bank account details, super fund, and pay condition requirements. We also collect sensitive information from your company and feedback on the service.
We may collect personal information such as your first name, last name, date of birth, postal address, email address, telephone numbers, bank account details, super fund, and pay condition requirements. We also collect sensitive information from your company and feedback on the service.
4. How do we store your information?
We use different technologies and procedures to help protect personal information from unauthorised access, loss, alteration, disclosure, or use. Some of the safeguards we use are physical access controls, information firewalls and access authorisation controls to where your personal information is held in data centres. We also use data encryption when personal information is transferred to and from our data service providers. Our commitment to data security means:
We have procedures to limit access to personal information within our organisation;
We use security measures and technologies within our organisation to protect your personal information; and
We use data service providers that can establish that they have secure controls relating to software security, access security and network security, including where credit card information is being transferred.
Data stored is hosted in Australia, Europe, and the Americas. We have deployed strict application controls to restrict access to the data collected. As such, not everyone in our organisation has access to the data collected. We can keep logs of all access to the data.
We use different technologies and procedures to help protect personal information from unauthorised access, loss, alteration, disclosure, or use. Some of the safeguards we use are physical access controls, information firewalls and access authorisation controls to where your personal information is held in data centres. We also use data encryption when personal information is transferred to and from our data service providers. Our commitment to data security means:
We have procedures to limit access to personal information within our organisation;
We use security measures and technologies within our organisation to protect your personal information; and
We use data service providers that can establish that they have secure controls relating to software security, access security and network security, including where credit card information is being transferred.
Data stored is hosted in Australia, Europe, and the Americas. We have deployed strict application controls to restrict access to the data collected. As such, not everyone in our organisation has access to the data collected. We can keep logs of all access to the data.
We use different technologies and procedures to help protect personal information from unauthorised access, loss, alteration, disclosure, or use. Some of the safeguards we use are physical access controls, information firewalls and access authorisation controls to where your personal information is held in data centres. We also use data encryption when personal information is transferred to and from our data service providers. Our commitment to data security means:
We have procedures to limit access to personal information within our organisation;
We use security measures and technologies within our organisation to protect your personal information; and
We use data service providers that can establish that they have secure controls relating to software security, access security and network security, including where credit card information is being transferred.
Data stored is hosted in Australia, Europe, and the Americas. We have deployed strict application controls to restrict access to the data collected. As such, not everyone in our organisation has access to the data collected. We can keep logs of all access to the data.
5. What use do we make of your personal information?
eziHealth will manage your personal information when conducting solution and services.
We may send you company updates and information about your software and services. If you would like to stop receiving messages from us at any time, we include detailed unsubscribe instructions at the bottom of each email. We may also release your personal information when we believe release is appropriate to comply with the law, enforce our subscription agreements and terms and conditions, or protect ours or others’ rights, property, or safety.
Cross-border Disclosure, If we disclose personal information to overseas recipients, we will take reasonable steps to ensure that the overseas recipients do not breach the APPs.
eziHealth will manage your personal information when conducting solution and services.
We may send you company updates and information about your software and services. If you would like to stop receiving messages from us at any time, we include detailed unsubscribe instructions at the bottom of each email. We may also release your personal information when we believe release is appropriate to comply with the law, enforce our subscription agreements and terms and conditions, or protect ours or others’ rights, property, or safety.
Cross-border Disclosure, If we disclose personal information to overseas recipients, we will take reasonable steps to ensure that the overseas recipients do not breach the APPs.
eziHealth will manage your personal information when conducting solution and services.
We may send you company updates and information about your software and services. If you would like to stop receiving messages from us at any time, we include detailed unsubscribe instructions at the bottom of each email. We may also release your personal information when we believe release is appropriate to comply with the law, enforce our subscription agreements and terms and conditions, or protect ours or others’ rights, property, or safety.
Cross-border Disclosure, If we disclose personal information to overseas recipients, we will take reasonable steps to ensure that the overseas recipients do not breach the APPs.
6. When will we disclose your personal information to third parties?
We will disclose your personal information to third parties who will assist us with managing the software and service. We will disclose your personal information to third parties if it is required or authorised by law, or reasonably necessary for the enforcement of a criminal law or of a law imposing a pecuniary penalty, or for the protection of public revenue; or if it is required to prevent or lessen a serious and imminent threat to somebody’s life or health.
We will disclose your personal information to third parties who will assist us with managing the software and service. We will disclose your personal information to third parties if it is required or authorised by law, or reasonably necessary for the enforcement of a criminal law or of a law imposing a pecuniary penalty, or for the protection of public revenue; or if it is required to prevent or lessen a serious and imminent threat to somebody’s life or health.
We will disclose your personal information to third parties who will assist us with managing the software and service. We will disclose your personal information to third parties if it is required or authorised by law, or reasonably necessary for the enforcement of a criminal law or of a law imposing a pecuniary penalty, or for the protection of public revenue; or if it is required to prevent or lessen a serious and imminent threat to somebody’s life or health.
7. How can you access the personal information that we collect?
We are happy to provide you with details of the personal information we hold about you. APP 12 allows you to access and correct the personal information we hold about you. You can access this information via the employee app portal. Alternatively, you can ask your company, and they can provide you with details of the personal information we hold about you.
APP 13 allows you to ask us to take reasonable steps to correct any personal information that is inaccurate, out of date, incomplete, irrelevant or misleading.
If you believe that your personal information has been misused, you can inform us of your complaint by emailing us at support@ezihealth.com.au, lodging a support ticket via the email provided, or contacting your company. We will attempt to resolve the matter. Please also include your employee ID number and/or name when writing to us.
If you are not satisfied with the outcome of your complaint, you may refer the matter to the Office of the Australian Information Commissioner (OAIC). Telephone: 1300 363 992; enquiries@oaic.gov.au
OAIC complaints page: http://www.oaic.gov.au/privacy/privacy-complaints.
We are happy to provide you with details of the personal information we hold about you. APP 12 allows you to access and correct the personal information we hold about you. You can access this information via the employee app portal. Alternatively, you can ask your company, and they can provide you with details of the personal information we hold about you.
APP 13 allows you to ask us to take reasonable steps to correct any personal information that is inaccurate, out of date, incomplete, irrelevant or misleading.
If you believe that your personal information has been misused, you can inform us of your complaint by emailing us at support@ezihealth.com.au, lodging a support ticket via the email provided, or contacting your company. We will attempt to resolve the matter. Please also include your employee ID number and/or name when writing to us.
If you are not satisfied with the outcome of your complaint, you may refer the matter to the Office of the Australian Information Commissioner (OAIC). Telephone: 1300 363 992; enquiries@oaic.gov.au
OAIC complaints page: http://www.oaic.gov.au/privacy/privacy-complaints.
We are happy to provide you with details of the personal information we hold about you. APP 12 allows you to access and correct the personal information we hold about you. You can access this information via the employee app portal. Alternatively, you can ask your company, and they can provide you with details of the personal information we hold about you.
APP 13 allows you to ask us to take reasonable steps to correct any personal information that is inaccurate, out of date, incomplete, irrelevant or misleading.
If you believe that your personal information has been misused, you can inform us of your complaint by emailing us at support@ezihealth.com.au, lodging a support ticket via the email provided, or contacting your company. We will attempt to resolve the matter. Please also include your employee ID number and/or name when writing to us.
If you are not satisfied with the outcome of your complaint, you may refer the matter to the Office of the Australian Information Commissioner (OAIC). Telephone: 1300 363 992; enquiries@oaic.gov.au
OAIC complaints page: http://www.oaic.gov.au/privacy/privacy-complaints.
8. How can you request deletion of your data?
We will delete your data if you no longer wish us to hold it. You can lodge a request to delete your data by emailing support@ezihealth.com.au
We will delete your data if you no longer wish us to hold it. You can lodge a request to delete your data by emailing support@ezihealth.com.au
We will delete your data if you no longer wish us to hold it. You can lodge a request to delete your data by emailing support@ezihealth.com.au
9. When will we de-identify your data?
We will de-identify your data if we no longer require it unless you advise us otherwise or unless it is a requirement by law. We will also de-identify your personal information when we use the data to measure the software’s outcomes and success.
We will de-identify your data if we no longer require it unless you advise us otherwise or unless it is a requirement by law. We will also de-identify your personal information when we use the data to measure the software’s outcomes and success.
We will de-identify your data if we no longer require it unless you advise us otherwise or unless it is a requirement by law. We will also de-identify your personal information when we use the data to measure the software’s outcomes and success.
10. Software Use
In addition to these terms, please also read the User Agreement before uploading material and/or information to the software. This agreement sets out the conditions of use and limitations of liability governing the use of our software.
In addition to these terms, please also read the User Agreement before uploading material and/or information to the software. This agreement sets out the conditions of use and limitations of liability governing the use of our software.
In addition to these terms, please also read the User Agreement before uploading material and/or information to the software. This agreement sets out the conditions of use and limitations of liability governing the use of our software.
11. Your Consent
By using our software, you consent to the terms set out in this Privacy Policy and the way your personal information will be collected, used, stored and disclosed.
By using our software, you consent to the terms set out in this Privacy Policy and the way your personal information will be collected, used, stored and disclosed.
By using our software, you consent to the terms set out in this Privacy Policy and the way your personal information will be collected, used, stored and disclosed.
12. Changes to our Privacy Policy
If we decide to change this Privacy Policy, we will post those changes on the cover page and update the Privacy Policy modification date.
[Last updated on 8 October 2024]
If we decide to change this Privacy Policy, we will post those changes on the cover page and update the Privacy Policy modification date.
[Last updated on 8 October 2024]
If we decide to change this Privacy Policy, we will post those changes on the cover page and update the Privacy Policy modification date.
[Last updated on 8 October 2024]
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Care Management Pty Limited (ABN 22 155 154 117), 80 Dorcas Street, Southbank VIC 3006, Australia
Care Management Pty Limited
(ABN 22 155 154 117), 80 Dorcas Street, Southbank VIC 3006, Australia