How do I manage communication between Staff and Clients?
Using the Monty Client and Staff administration portal you can create messages individually to any user delivered through in-app messages just like an SMS directly to the User’s native phone app.
Using the Monty Client and Staff portal you can create group messages to any mix of users and name the group allowing this group to continue using the message chain to communicate with in-app messages like a normal group SMS directly to the User’s native phone app.
Using the Monty Client and Staff portal you can create emergency broadcast messages to go to all users. This is a one-way communication that will go out via SMS.
With Eziplan staff receive automatic notifications of Shift allocation and changes via SMS or through the Monty native phone app.
With Eziplan all staff have access to the client details for the clients they are providing services to. As a business you can give them access to client information, care plans, custom forms and Incident reports on their mobile device.